4 Questions with Mark
Zagorski
Mark Zagorski, chief marketing
officer of MediaSpan Group, says newspapers come from a position of real
strength when it comes to offering users quality content. But why aren’t they
exploiting that advantage?

Mark Zagorski
What are some of the issues
facing newspapers in the online advertising market?
Versus standalone Web
properties and portals, newspapers come from a position of real strength when it
comes to quality of content and audience — two things that national advertisers
(particularly leading brands) love.
However, they have done a poor
job communicating these advantages, keeping them lost in the clutter of the
“other 30 percent” — that is those properties not amongst the top 10 Web sites
that generate 70 percent of online revenue. Part of this problem comes down to
reach — individual newspapers and even small groups on their own have a tough
time getting noticed because they just aren’t big enough to demand the attention
of media buyers.
Local media networks and some
of the new newspaper consortiums are helping in this effort, but there is still
a long way to go before newspapers can claim their deserved share of national
dollars.
How has online advertising
changed over the past few years?
Over the last several years,
advertisers have moved away from trying out online advertising to shifting large
chunks of their dollars to their online efforts. And these budgets have begun to
trend to the extreme ends of the impact spectrum. They are either exceptionally
back-end focused or, by contrast, focused on cross-media brand plays embodied in
viral ad campaigns typified by such stunts as home page takeovers or integrated
sponsorships.
Sometimes the same brand
pursues both strategies. What is clear is that standard, CPM-based display ad
sales are rapidly becoming a thing of the past.
What trends
do you see with online advertising technology?
1. Better targeting through
behavioral marketing solutions, contextual programs and more database
consolidation efforts amongst large publishers and networks.
2. More extensive integration
and tie ins. Product placement isn’t just for television. Advertisers are
demanding to become more a part of the fabric of Web sites. Sponsored
advertorials, custom microsites, and integrated promotions will grow as a
percentage of the overall spend.
3. Richer, more immersive ads.
What does run in unit will most likely feature compressed video, dynamically
changing messaging based on user activity and the ability to receive more
information or even transact within the unit itself.
4. More participatory ad
activity. Advertisers have cautiously waded into the world of user-generated
content, sometimes with questionable results. However, as content moderation and
filtering techniques improve, advertisers will become more comfortable with
leveraging users’ content in their online activity.
5. Transportable audience
data. Much to the chagrin of privacy experts, user information will be moved
from Web to wireless to set-top box. Ad serving technology will begin to cross
media to leverage this.
What are
some of ways newspapers can maintain their online advertising base?
1. Innovate. Don’t fear new
ways to engage advertisers with integrated sponsorships, rich media vehicles and
special online programs and content.
2. Move out of your comfort
zone. Embrace video, user-generated content, social networking solutions and
other applications that engage your audience with content and your advertisers
with the audience.
3. Don’t cede your brand to
anyone. It is still a newspaper’s strongest asset and should be leveraged and
promoted. Partnerships are great, but not at the expense of what you have built
offline.
4. Continue to focus on your
core clients — local advertisers — and don’t underestimate how savvy they are.
The big guys like Google and Yahoo are already courting them with innovative,
measurable online products. You must respond in-kind.
5. Build more connections
between your print product and your Web product, between your editors and your
readers, between your advertisers and your audience. Break down the walls that
separate them and advertisers will embrace the enhanced engagement.