Reaching out to new
audiences
By Jim Chisholm
In-house local development.
Partnership with global
brands.
These are two themes that are
emerging as drivers of our industry’s growth.
Case in point: The Record,
Scotland’s dominant national newspaper, is now under pressure by the
under-priced and printing-plant enhanced Murdoch-owned Sun.
The Record is now under
pressure to expand at a time when U.K. newspaper ad revenues are falling faster
than the country’s already dismal circulations (the worst in Europe).
The Record’s management is
working hard to respond, launching efforts aimed at innovation and product
development. It has also cut costs, by outsourcing, and rolled out zoned
editions.
Last year, it also introduced
Record PM, a free distribution evening “editionet” of the daily. Even though the
edition is free, it doesn’t cost a lot to produce, instead relying on the
paper’s current editorial, advertising and circulation resources.
The edition is thriving. It
expanded The Record’s readership, especially among the young, and it attracted
additional ad revenues.
The Record’s second move was
to launch a free weekly newspaper. Two journalists were transferred from The
Record’s newsroom (saving redundancy costs), and two more were recruited.

To contain editorial and
production costs, The Record outsourced its design and copy-editing to an Indian
company. The result: Readers like the paper and, financially, it’s a commercial
success.
Powerful force
These examples prove the
notion that newspapers can, if they wish, be an astonishingly powerful and
enterprising force.
But until now, many publishers
have been obsessed with retaining their single version of what they do.
Moreover, many remain over-protective of competencies, such as printing, page
design and copy-editing, that can be done just as well elsewhere at a proportion
of the cost. (Want proof? One London business weekly outsources all of its
coverage to a third-party, retaining only opinion and analysis within its own
newsroom.)
The Record realized that by
leveraging its core company resources, the cost of innovation is little more
than coming up with a good idea. By maximizing its core local brand and
exploiting its market penetration, the Record was able to attract new readers
and new revenue streams.
At the other extreme, a
growing number of North American newspapers are striking deals with Yahoo and
Google in bids to capture their local markets’ digital space.
The feedback I have received
thus far is very positive. Yet suspicion remains: “They are trying to destroy
us.” “They’re stealing our content!” “We need to establish rules of
engagement!”
It’s all nonsense.
Flexible
There’s room for all of us out
here, as long as we’re prepared to become as fast, flexible and innovative as
our competitors.
Other industries are
discovering the need to recognize where it’s right to do it yourself, where to
outsource and where partnership — often with competitors — might be more
advantageous.
The newspaper view of one
solution (us), one product (ours), one company (mine) is moribund. Our customers
are as eager for a range of solutions from us as they are from Colgate and
Mercedes. They are seeking solutions in time and place, and they won’t all be
branded as our newspaper brand. Outsourcing is one central industrial theme that
we’ve been slow to adopt. Partnership is a version of that.
Maybe our partnership deals
with Google and Yahoo are outsourcing deals for them. But if they help us grow
our business in our local franchise, they are as important as versioning and
diversity.
Jim
Chisholm is joint principal of iMedia, Ifra’s joint venture advisory service. He
can be reached at
jim.chisholm@imediaadvisory.com.