Planning ahead best
plan to reach operational goals
Project management can help you
navigate through challenging landscape. First in a series.
By Judy Oliver Busby
Special to Newspapers & Technology
This year
has no doubt brought your newspaper new opportunities and new challenges.
Whether you are in the newsroom or the pressroom, each publisher is facing
mounting pressure to trim costs and scrutinize expenditures while continuing to
produce an innovative, fresh and relevant product.
How can you best balance the
objectives and goals of your paper? How can you get it all done — current
workload and new initiatives — with your existing staff? How do you prioritize?
How do you maintain efficiency, effectiveness and quality?
The answer? Project
management. You can fulfill many of your goals, from meeting readers’
expectations to achieving your company’s objectives, by properly overseeing your
project to fruition.
The process and procedures
used in project management are applicable across every newspaper and department.
Project management can be used to reorganize a sales team, implement new
technology, introduce a new section, consolidate customer service processes
across multiple properties, share national news across different media outlets
(TV, newspaper and Internet) and much more.
8 basic steps
Although the elements of a
particular project may differ, the comprehensive project shares eight basic
components: scope, time, cost, quality, human resources, communications, risk
and procurement.
Over the next several months,
we’ll investigate each component, beginning this issue with scope.
Scope defines boundaries. It
is critical to know specifically what is and is not included in your project and
to avoid the dreaded “scope creep.”
Once you define things like
assumptions, constraints, deliverables, product acceptance criteria and other
necessary information to successfully complete your project, you will have very
clear parameters by which you can track progress, measure results and
communicate. Any change to scope will have an impact on the project’s ability to
meet deadlines and stay on budget.
Modifying a project’s scope
can oftentimes yield dividends as long as the processes are in place to
communicate and track the changes effectively. Don’t be hesitant to do it.
You’re probably wondering how
to start scope planning. The best way to begin is to hold a meeting with
representatives from every workgroup or department affected by the initiative.
Group to mirror skills
Once you compile a
comprehensive list, group the activities into ways that depict the effort and
skills needed. For example, if the initiative has only a minor effect on
technology, then you might be able to consolidate that with another operational
unit and thus assign only one team to handle both. The work and the skills of
your resources should drive the scope “buckets.”
Here’s an example: Last year,
when The Atlanta Journal-Constitution was evaluating the scope of its project to
consolidate plants, enhance press capacity with new color towers and upgrade
press controls, the newspaper decided to expand the project to include new
computer-to-plate systems and automatic color registration control, said Richard
Hawes, the paper’s director of operations.
“There were many
interdependent areas within these projects, and it made sense to merge the
efforts,” he said.
“For the projects to be
successful, the CTP, color tower installations, controls upgrades, testing and
training needed to be managed together.
“Without going through the
formal process of scope planning, this may not have happened.”
Clearly communicate
Clearly defining a project’s
scope also benefited The Dallas Morning News when it began planning its $50
million Sunday collating plant, which opened in 2006, said Bill May, vice
president of production.
“By going through the scope
planning process, we were able to clearly communicate what our project
expectations and deliverables were to achieve our goals. We worked with our
vendors and project stakeholders to integrate processes, information, equipment
installations and operational timeliness.”
One thing to remember: There
is no right or wrong way to manage the scope of an initiative. It should be
developed to optimize your organizational assets and environmental enterprise.
In other words, what works for you.
Next up: Time management. Once
a project’s scope has been defined, organized, and most importantly, agreed to
by stakeholders, you are ready to move onto the next phase of your project. Time
management will uncover the order in which tasks need to happen, what is needed
to complete each task, and what skills are needed to complete the work.
Judy
Oliver Busby, a certified project management professional, is principal of The
Busby Group. She can be reached at 847.342.9001 or
jobusby@thebusbygroup.biz.