GLOBAL OUTLOOK
Editorial and
advertising, 2008-style
By Jim Chisholm
So editorial and advertising
will have to work together, eh?
And the nature of the
advertising will be dictated by the story? Or whom it’s targeted at?
Once upon a time this was an
anathema. Over the years, I recall many spats regarding advertising people
trying to use forthcoming editorial content as a lure to woo advertising.
How the world has changed.
In the digital world, most
advertising is geared to the content it surrounds. In fact, the whole Google
business model depends on it.
And you just need to take a
look at how ads are served on Google’s gmail — a subject that Google is sensibly
sensitive about — to realize how pervasive, but potentially dangerous such an
approach can be. I received an e-mail from a friend of mine in which he
described how terribly unhappy he was in his new job, and how he did not fit in
the with people around him.
The ads delivered with the
e-mail all touted shrinks and counselors! Creepy or what?
Google’s success is a
demonstration of the power of its capability. But it raises a number of
questions to the heart of what we newspaper folk do.
Let’s assume I want to
vacation in Spain. The ads are for hotels and flights. That’s OK.
Counseling required
But what if I regularly read
stories about the Manchester City Football club? Should I receive ads for hotels
in Manchester or from counselors? And what if my interest is in investment
trusts? Or the motor industry? Or Paris Hilton (definitely counseling required)?
Where should it end?
It is a wonder of the
Internet, and tomorrow mobile, that increasingly advertising is targeted to
their audience, their profile, their interests and now their location.
We can all turn the cookie off
to prevent profiling, but what happens when the target is a mobile number? And
what about the degree of targeting that occurs at the point of distribution?
Who should decide the degree
of this pervasiveness? The consumer? The medium? The regulator? Let’s agree that
the regulator is everyone’s least favorite choice. But where does the debate
live in the publisher’s office?
In the digital world, there
is a real danger that the over-zealous serving of ads can dilute the rightly
held values of editorial independence.
More troubling
This becomes even more
troubling when one considers that the high costs publishers now pay for
editorial are not yet being met by online advertising revenues. More than ever
before, pressure is building for news sites to generate revenue to pay for
quality.
I’ve written before about the
misuse of the word convergence, but one area in which we are seeing convergence,
of a sort, is in editorial and advertising systems. As more digital content is
served with tailored advertising, and as search increasingly integrates primary
content with third-party content sporting its own advertising, the walls among
disparate providers will continue to blur.
As always, the technologists
will deliver. But newspaper people need to decide how far to take it, where and
when.
Jim
Chisholm is joint principal of iMedia, Ifra’s joint venture advisory service. He
can be reached at
jim.chisholm@imediaadvisory.com.