One on one with Anne Saul

Anne Saul
is news systems editor for Gannett U.S. Community Publishing and is in charge of
the division’s video training program. In two years, the program has trained
more than 650 newspaper reporters and photographers to shoot and edit video
stories for the Web. Another 180 Gannett staffers have been trained under a
similar program at the company’s UK Newsquest subsidiary. Gannett’s video
training program is unique in that it is immersive, lasts three to five days,
and participants are equipped with higher-end cameras and editing software. The
focus: To produce quality video stories. Saul answered questions posed by
Newspapers & Technology Associate Editor Marcelo Duran.
Newspapers
& Technology: What trends do you see emerging for online news video?
Anne Saul: Video is one of the
fastest growing areas online. The YouTube phenomenon is obvious, but recent
studies are telling us that news video is growing in importance and popularity.
A recent Horowitz Associates
report said that news and user-generated video are the most often viewed genres
(in that order). Similar reports from Pew and Advertising.com 2007 back up the
interest in news video — and particularly video from trusted sites. It’s like
anything else on the Web; people really do want context and help understanding
information and issues.
The expansion of higher speed
delivery will allow customers to view high definition video on large high-end
monitors. Verizon is investing billions of dollars in expanding its fiber-based
high-speed network in the 28 states in which it provides service. (No doubt
other providers will do the same.) No longer will viewers be limited to watching
videos online in 4-by-3-inch windows.
N&T: What
are some of Gannett’s goals for online video?
Saul: Our goal is to provide
quality video stories online that, quite frankly, can compete with television.
Despite depleting resources, we still have more reporting expertise than local
television stations.
The only obstacle that has
held us back is an inability to tell stories with video. At Gannett, we now have
staffers at 78 U.S. daily newspapers and 19 U.K. news centers capable of
producing video stories. In time, we can be very competitive — and in some
markets, we already are. We also want to expand the viewers’ understanding of
news and issues by providing news and information in many formats — including
video — where appropriate. And, of course, we want to provide our advertisers
with new venues to help them grow their businesses — and ours.
N&T: Can
newspapers make money from their online video efforts?
Saul: Absolutely. We conducted
a couple of training sessions for advertising staffers from several of our
newspapers late last year. In one session the trainees sold all eight
advertising pre-roll spots by the end of the three-day training session. The
issue isn’t whether we can sell advertising; it’s having enough sustainable
traffic from news videos to support the advertising.
N&T: How
much of a financial commitment is Gannett making to newspaper video efforts?
Saul: So far, we have invested
more than $2.25 million in equipment alone. That’s in addition to the cost,
travel, etc., of conducting more than 40 regional training sessions in the U.S.
and the U.K. Yes, it’s a lot of money — particularly in the current economic
environment, but this is about investing in our future and where we believe we
can grow our content and our revenue.
N&T: What
have been your biggest challenges and achievements so far?
Saul: When we started our
training in March 2006, the total video traffic for all Gannett community
newspapers, excluding USA Today, was 3,700 streams for the month. In February
2008, our newspapers achieved almost 2 million video streams.
The biggest challenges are
maintaining the production level with fewer resources. It takes time to become
proficient at creating video stories, but it’s difficult for editors to provide
that time when they have fewer people and more demands to provide news and
information online.
N&T: Why
did Gannett decide to invest in high-end video equipment for its online
newspaper operations and what are some of the short-term and long-term benefits?
Saul: We believe that you need
quality equipment and training to produce quality video. Low-end $400 video
cameras are not capable of producing quality audio — in fact, they produce quite
dreadful audio. Audio is as important — if not more important — than video.
Audio provides the story; video enhances it.
For the short term, we want to
be able to compete with television; we can do that with quality video stories.
For the long term, we are positioning ourselves for the day when viewers can see
our video in high-definition and on large screens. We couldn’t do that if we
were using low-end equipment. Viewers will accept poor quality video when that’s
all that’s available; the Virginia Tech shooting video is a good example. But
they won’t accept that level of quality as the norm.
N&T: What
are some of the benefits of using shorter-length video?
Saul: Viewers won’t watch long
videos on the Web — unless they are TV reruns, of course. We’ve found that news
video viewers usually start tuning out after 90 seconds or so.
N&T: How
has video coverage changed over the past few years for newspaper Web sites?
Saul: Well, there wasn’t much
video on newspaper Web sites even a couple of years ago. So, the growth has been
significant. In addition to staff-produced video stories, we now are able to
receive reader-submitted videos — which can significantly contribute to our
ability to cover breaking news. Again, the Virginia Tech shooting incident is a
good example; so is user-submitted video from tornadoes, floods and hurricanes.
Like photo galleries, viewers can’t get enough of the images of devastation.
N&T: Will
providing more online video help attract a younger audience?
Saul: I think it will. The
younger generation already is hooked on YouTube; many have their own equipment
and produce their own video. Quality aside, they understand the value of video —
certainly as a form of entertainment.
But I think they also expect
that there will be video of a highly visual event — such as the crane that
collapsed in New York, the tornado that hit downtown Atlanta, etc. Someone is
going to get that video — why shouldn’t it be the newspaper?
N&T: What
are some of the benefits of partnering with online video companies such as Maven
and thePlatform?
Saul: Maven/thePlatform will
provide our newspapers and TV stations with the ability to provide video stories
more ubiquitously throughout our Web sites — on section fronts, with stories,
rather than just in a video silo. It also will allow our news operations,
community newspapers, TV stations, USA Today, to share more video stories. And
it will allow us to receive and publish reader-submitted videos.
N&T: What
are some of the issues facing newspapers when it comes to providing quality
online video?
Saul: I fear that too many
newspapers are excusing themselves from producing quality online video because
it’s too foreign to our print background/roots. A video trainer at one of the
nation’s largest newspapers told me he didn’t think reporters could handle
high-end cameras and sophisticated editing software. I disagree.
Most of the journalists we
have trained have been reporters; they are smart people and catch on quickly. In
fact, two of them are now working at our TV stations.
It takes time to produce
quality video stories. But like any new technology, the more reporters and
photographers use it, the more proficient they become. That requires dedication
of resources up front, which is very tough in these times. But we can’t focus on
plugging the holes in the dam; we have to focus on growing our future.