Change is good as New
York Times tweaks popular site
End of pay section, debut of
personalization software fuels site’s growth.
By Marcelo Duran
Associate
Editor
The New
York Times has spent the past few months polishing its Web site as it attempts
to give its readers more choices.
The most notable tweak was the
September shuttering of TimesSelect. The Times also began offering access to all
of its online content, as well as archives dating back to 1987, free of charge.
Although TimesSelect drew more
than 780,000 users, the paper decided to replace the subscription model by one
based on advertising, said Vivian Schiller, senior vice president and general
manager for NYTimes.com.
American Express signed on as
the first sponsor of the opened areas of NYTimes.com. For the past few weeks, it
had a significant advertising presence on NYTimes.com’s home page as well as in
the opinion and archives sections that were formerly behind the pay wall.
TimesSelect rolled out in
September 2005 and at its end had approximately 787,400 active subscribers. Of
the subscribed users, 471,200 received TimesSelect free as part of their
home-delivery subscriptions, 227,000 paid for online access and another 89,200
received it for free on college campuses through TimesSelect University.
The Times is also offering
archived content between 1851 and 1922 free of charge. It charges nonsubscribers
a fee to access stories published between 1923 and 1986.
Home-delivery subscribers can
access The Times’ complete archive, free of charge.
NYTimes.com drew more than 14
million unique users in July, tops among all newspaper Web sites according to
Nielsen//Net Ratings.
Customization
NYTimes.com also formally
launched My Times, http://my.nytimes.com, a feature that allows readers to
personalize Web pages by organizing sources from all over the Web.
“Our goal with My Times was to
create a unique Web portal that gives readers the ability to organize New York
Times content, as well as content from around the Web, on their very own page,”
said Rob Larson, NYTimes.com’s vice president of product management and
development.
“This personalized service
makes it easy for users to read all that they like, from one central place.”
My Times users seeking
additional information about their prescribed topics can also get personalized
recommendations from Times journalists.
My Times receives about 94,000
unique users a month and out of those, around 45,000 users have customized their
My Times page, Larson said.
“We have also added thousands
of news sources and new widgets such as The New York Times crosswords, local
movie show times, flickr slideshows and weather,” said Larson. “In the coming
months, we will also be integrating ‘Add to My Times’ buttons around the site,
making it easy for readers to set up pages and we expect usage to increase
significantly once those buttons are introduced.”
Designed in-house
“My Times went from being an
advanced prototype to a production-ready system,” Larson said. “We also
integrated the in-house NYTimes.com advertising system into My Times, so that
our advertising clients would be able to buy ads and widget sponsorships in the
same way they do for the rest of the site.”
NYTimes.com also upgraded
software used to create and distribute widgets.