4 questions with
Walker Fenton
Got
RSS? Walker Fenton, general manager of syndication services for NewsGator, said
newspapers are making a mistake by not capitalizing on RSS in their quest to
gain new readers.
What is the
value newspapers can exploit by using RSS?
Newspapers and media sites are
seeing the same challenges they’ve always faced — trying to increase traffic to
their sites and retaining visitors longer. What’s new is that the market has
changed.
With the explosion of new
functionality like MyYahoo or Google’s personalized home pages, NewsVine or
NetVibes, users have more and more choices to discover and consume content, and
because RSS makes content from disparate systems easily accessible, many sites
are using this content combined with unique personalization and customization
features to attract and retain new users.
How do RSS
feeds help improve interaction between newspapers and their readers?
RSS is a great tool to support
improved interaction — by making content available in more places, to share
content between applications — regardless of whether the content is created by
major publishers or from other users.
How has RSS
technology changed over the past few years?
The specification hasn’t
changed that much over the years. There have been extensions written, such as
Yahoo’s Media RSS extensions, but the core is the same. What has changed are the
creative ways that people are using the specification to solve problems. The
fact that the protocol hasn’t changed that much has allowed programmers and
publishers to build on top of a stable platform, which allows them more spend
more time innovating and less time fixing applications when the spec changes.
What Web
2.0 trends do you believe newspapers should pay attention to?
There are several trends that
newspapers should pay attention to:
First, content will be
available everywhere, in multiple media formats. RSS is not just about text. It
is well suited for moving audio, video and images as well.
Second, content syndication
will be easier and more prevalent. It is presumptive for any site to require
users to come back and check for updates. Users should be able to take the
content with them — and to include it on whatever blog, personal home page or
social network they call home.
Finally, the world is going to
become more personalized. While this is already in motion, it’s a theme that
will go beyond favorite content from favorite sites. Personalization will also
come from better understanding of both explicit and implicit user interaction
and activity.