Editor’s
note: Ifra’s Extreme Study Tour visited small daily newspapers with circulations
below 50,000 doing what the association deemed were “innovative and interesting
things.” Below, in this edited version, Ifra editors write about the
characteristics that make these papers unique.
Convergence: Journal-World
When the Lawrence (Kan.)
Journal-World converged its newsroom with Channel 6 News and World Online in
2001, it was hailed as another daring move for a consistently innovative small
newspaper. But some of the biggest risks lay ahead. As a 20,000-circulation
print daily with the bigger hubs of Kansas City, Mo., and Topeka, Kan.,
aggressively competing for readers in its market, the Journal-World didn’t have
the room for error that a larger paper might have when experimenting with
convergence.
Today, LJWorld.com’s page
views are up more than six-fold from 2000, and 30 percent of its unique visitors
now live outside the Lawrence area, largely eliminating the need for mailed
print subscriptions. Since 2004, the paper and its associated Web sites have won
multiple new media awards. And these figures are only part of the
Journal-World’s success story. Now, said managing editor Dennis Anderson,
experienced journalists are vying to be part of its converged team, and small
newspaper publishers all over the world are looking to the Journal-World as a
model.
Recipe for success
The recipe for success?
Forward-thinking leadership and a commitment to using convergence to reach out
to the local community.
While a larger paper can
easily hire or reassign a few people to pursue convergence techniques on the
side, the Journal-World - with a newsroom of 65, an ad staff of 30 (who sell
across all products), and seven on its web team - had to commit its entire staff
to convergence, from top to bottom, to get results.
In the beginning, this
strategy meant making the paper’s online offerings a top priority. The next step
was to start planning ahead, developing an exclusive online component, such as
interview transcripts or video, for every story. As the Journal-World’s product
became more complex, the paper promoted its assistant city editor into a new
position, managing editor of convergence, who - by possessing the authority to
decide how the newsroom’s print, TV and online properties participate in every
story - functions like an orchestra conductor for the newsroom.
Making the newsroom more
efficient freed up resources to focus on the local community, the
Journal-World’s longstanding mission. Wherever possible, the Journal-World now
makes its content interactive, adding online chats with reporters or
reader-submitted cell-phone photos of breaking events. For the past 30 months,
the Journal-World has also allowed readers to post comments on stories, a risk
that has paid off by driving up Web traffic and keeping the town engaged with
the paper’s coverage.
“Convergence is more
expensive,” said Dan Cox, director of World Online. So why does the company
continue to push the envelope in this area?
“The product we create now is
so much better than what we had before,” he said. “It’s also an opportunity not
to die off. Even for smaller papers, convergence is do or die.”
-Eve
Fairbanks
Cross-media ads:
Schaffhausen
Meier + Cie AG Schaffhausen in
northern Switzerland is among the smaller news organizations striving to prove
that cross-media offerings are not just for large-scale publishers.
In August, a multimedia
campaign for Wernli Biscuits, the largest biscuit producer in Switzerland, was
launched involving all media of the newspaper publisher. What is special about
this campaign is that the paper based its rate on the success of the campaign:
If Wernli’s objectives were met in full, only then would Wernli pay the entire
advertising bill.
“It became clear to us in
discussions with customers that they don’t want to publish ads, order ad spots,
or place banners,” said Business Manager Alexandra Strohm. “They want
effectiveness, therefore recognition or more turnover, or both.”
To do that, the publisher
marketed Wernli not only in its daily paper, but also on Radio Munot, in which
it has a stake, and its regional TV station and Web site, schaffhausen.ch.
‘An ideal test market’
Also giving a boost to the
campaign was the paper’s market, a cross-section of Switzerland’s demographic
and socio-cultural makeup. It’s “an ideal test market,” said Renato Tomasini,
who managed the campaign for Wernli.
To further promote its
biscuits, Wernli partnered with Coop, Switzerland’s second-largest retail chain
and the biscuit-maker’s biggest distributor. For three weeks in August and
September, ads for both Coop and Wernli appeared in the paper, along with
posters displayed in the city and surrounding areas. The final ingredient was a
lottery.
At the beginning of the
campaign, Wernli distributed a product sample, together with an entry card for
the lottery, to all homes. The winners of the daily lottery, televised on the
Meier + Cie’s television station, were announced the next day on Radio Munot and
Schaffhausen.ch.
-Katja
Riefler
These
articles were first published in newspaper techniques, the monthly magazine of
Ifra. If you have any comments or questions about these articles, please send
them to ntreader@ifra.com.To learn more
about the training and consulting services available to newspapers through
Ifra’s joint venture with the Newspaper Association of America, please contact
Technical Solutions LLC at
info@technical-solutions.org.