There may be some truth to the
notion that newspapers just don’t get it when it comes to understanding new
media models. Three areas of neglect stand out.
The first, and perhaps the
most pronounced, is failure to treat newspaper content as data, and then to
manage it as a database.
We are still running in
newspaper mode where every day is a new day and a new issue - offering us a
chance to reinvent our product and start over. We see ourselves dispatching that
product from “the front” with all the news that is fit to print. We control the
message and help our readers by deciding “what they really need to know.”
In the meantime, savvy newer
models build on their own past each day. They do that by maintaining
easy-to-navigate archives from which you may follow the thread of an idea and
how it developed. They do that by displaying every post that a subject ever
received. They organize and offer tools that make it easy to compare facts.
Their content is easy to search and drill down into.
By contrast, most newspapers
make it barely possible to search the last two editions of the paper. We avoid
linking to other content like the plague. We certainly don’t leverage one of our
greatest assets - that is, years and volumes of painstakingly gathered data in
the form of previous editions. And we most assuredly do not encourage anyone to
share that data.
The Dolce phenomenon
Which brings me to the second
bit of evidence that indicates, that as an industry, we haven’t quite connected.
The strongest blogs and best
presentations on the Internet enable comments and interaction with readers.
Sure, we try little experiments with that, but the experts cultivate an audience
with everything they do - exchanges and interaction.
Take, for example, Christine
Dolce, the queen of MySpace.com, whose profile is so popular she’s gathered
close to 1 million “friends.”
“That following has led
marketers to solicit her recommendations for new products on MySpace - and pay
her up to $5,000 for personal appearances,” according to a July 29 article by
John Jurgensen in The Wall Street Journal.
Make new friends and keep the
old; if you cultivate the right audience, one is silver and the other is gold
with advertisers.
Which brings us to the third
piece of proof. In general, we (most newspapers) really have no idea how to sell
new media advertising.
Business 2.0 reported last
month that one Web ad agency, Organic, said it plans to place more than $40
million of advertising on blogs, a number that’s expected to rise as Internet
advertising overall blossoms.
Newspaper companies and other
old guard media still struggle at even putting an advertising package together
for new media products. Instead, we give away space or have no effort at all
going - while simultaneously posting almost all our content. Truthfully, how
many of you ink-stained wretches are operating successful new media ad sales
efforts?
But sites like Boing Boing,
with a 4-person staff and 325,000 daily visitors, will gross more than $1
million this year, according to Business 2.0. Small potatoes, you might say, but
imagine the cash flow on an operation with only four employees, no expensive
press and no newsprint costs.
Isn’t it about time we started
figuring out why YouTube can offer 6.1 million videos on its site but we can’t
even sell ads on our news site? If we don’t find an answer, someone else will,
and we won’t ever get it.
Rob
Carrigan specializes in prepress systems for weekly newspapers. He is the
publisher of the Ute Pass Courier in Woodland Park, the Gold Rush in Cripple
Creek and the Extra in Teller County, all ASP Westward LP weeklies in Colorado.
He can be reached by e-mail at
rcarrigan@ccnewspapers.com.