By Mary L. Van Meter
Publisher
TUCSON,
Ariz. - Most newspapers have a disaster plan in place, but company executives
rarely take the wraps off the emergency kit and check inside for the details.
When
Katrina slammed into the Gulf Coast in late August, Bernard Menge, production
director at The (New Orleans) Times-Picayune, said the hurricane tossed he and
his fellow production employees into a big storm with little warning.

Bernard
Menge, production director (New Orleans) Times-Picayune.
Photo: Newspapers & Technology
Menge
said although The Times-Picayune had a hurricane plan in place, the speed with
which the breached levees flooded the city left little maneuverability.
At
first, 225 employees huddled in the shelter of the paper’s downtown production
facility, but as the water rose higher on the morning of Aug. 30, the order was
given to relocate staffers to higher ground. The news and ad departments would
be sent to Baton Rouge, about 75 miles northwest; production employees were to
travel to Houma and the facilities of The Courier, where The Times-Picayune
hoped to publish.
The
extent of the storm made the paper’s emergency planning moot, Menge said. For
one thing, the paper never expected its employees would be unable to return to
the Howard Avenue plant for six weeks.
“We
had to fly by the seat of our pants,” he said. “The newspaper loaded
employees into delivery trucks and moved out. We left behind 10 of the 20
delivery trucks because we didn’t have enough drivers who knew how to drive
the trucks.”
Once
the employees were resettled, The Times-Picayune got back to work. The Courier,
in fact, supported The Times-Picayune’s production needs for more than two
weeks before larger capacity was needed and production was shifted to the Mobile
(Ala.) Register, where Operations Director Mel Balch and his crew were able to
offer increased page counts and color.
During
those unsettled weeks, Ray Maly, vice president of production, never gave up
hope, Menge said. That hope was affirmed on Sept. 7, when Maly and a few other
department heads were able to return to Howard Avenue to find out that
floodwaters had never entered the building.
“Six
more inches and the facility would have flooded,” Menge said, but all systems
and The Times-Picayune’s Goss International Corp. press were still functional,
albeit with some rust and humidity problems in some of the electronics.
“We
left in such a hurry that the plates were left on the press and they were
fine.”
Six
months after Katrina, “operations are different now at the paper,” Menge
said. “We are running very lean with no overtime and most employees perform
multiple jobs. We have to make the equipment work for another 10 to 15 years.”
Although
most Times-Picayune employees returned, most of the part-time packaging
personnel never came back, Menge said, “and now we have more work than
people.” (See Newspapers & Technology, December 2005.)
“It
took up to five weeks to find some of the employees because they didn’t have
cell phones, e-mail or computers at their disposal,” he said.
| How
to avoid disaster
(New
Orleans) Times-Picayune Production Director Bernard Menge offered the
following suggestions to newspapers developing their disaster recovery
plans:
-Prior
to a major storm get key employees out of the area.
-Make
sure that you have a reliable phone system. The Times-Picayune’s land
and cell-phone systems were all but destroyed, allowing only text
messaging. Satellite phones were working in the area.
-Make
sure to keep a current list of phone numbers and e-mail addresses for
suppliers, employees and families and ensure that information is widely
available.
-Design
a facility security plan. Who will secure the facility? Times-Picayune
employees left so suddenly that the building was left with doors
unlocked. No thefts occurred.
-Make
sure you have boats and motor-equipped rafts if in a flood area.
-Ensure
you have enough diesel fuel for trucks.
-Keep
laptop computers easily available for easy transport.
|