In a bid to woo traffic-weary commuters and other mobile
users, the San Francisco Chronicle has trotted out an audio version of its
printed edition.
The San Francisco Chronicle Audio Companion was first
announced in September, said Jonathan Hiller, chief information officer for the
paper (daily, 512,000; Sunday, 523,000).
Hiller said the idea for an audio edition, which users can
listen to via CD or mp3 players, came last summer when the Chronicle was
approached by MobileSoft, an Atlanta-based audio software developer.
The audio feed’s content is accessible through the Chronicle’s
Web site. Technology developed by MobileSoft enables users to determine what
content they want to hear and when the content should be downloaded onto their
CD or mp3 players via the Internet.
The audio feed is available each weekday, beginning at 5 a.m.
With one of the longest average commutes for workers in the
United States, the San Francisco Bay Area seems to be an excellent place to
launch an audio version of the paper.
“We have research that says that the average commute time
for more than 190,000 [San Francisco-area] commuters exceeds 30 minutes each
way,” Hiller said, “and I’m one of them … it’s about an hour and 15
minutes in the morning, and about an hour going home. So, I’m one person who
[has been] looking forward to this product.”
Subscriptions are offered on a monthly basis, ranging from
$4.95 to $14.95 per month depending or whether or not the user is a subscriber
to the print edition.
Listening vs. reading
The audio service is forcing the paper to edit text for the
ear and not just the eye.
“The thing we’ve discovered through this process is that
the text needs to be edited for audio,” Hiller said. “You can’t just pour
print content into the audio format and have it work; it needs to be somewhat
hand-crafted. Not a lot of editing, but some editing so that it works. It’s a
different experience to hear something than it is to read something. It took us
awhile to hone in on that important point, so we are now refining that process
to make sure that the text stories that are selected are appropriate for an
audio format.”
Initially, professional readers provided through MobileSoft
will read the stories, but Hiller says the Chronicle will test having staff
provide audio for some stories.
“No question. That’s something that we want to do,” he
said. “It’s something that will evolve over time, and we have the ability to
do that, but integrating audio into a newsroom workflow is no small task.”
Hiller said the Chronicle is also evaluating whether or not to
carry ads on the service. It will do so, he said, “if it can be done in a very
tasteful way.”
“I can’t say at this point that we won’t include
advertising, but if we do it, we’ll do our best to do it in a tactful way.”