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Improving profit and
competitiveness in newspaper operations
Business-wide
management systems and IfraTrack messaging in practice
By Johan Stenberg,
Ph.D.
Competitive products, efficient
utilization of resources and good customer service are, in the long run, a
question of survival in most businesses. Newspaper publishing is no exception.
The activities in the front-end area
as well as in prepress production have, due to open systems, de facto standards
and increased performance, become almost totally digital. Digital prepress
production and the development of standardized network protocols and reasonably
priced communication costs, facilitate remote printing the location of the
printing plant can be more flexible. Also the printing plants are now using
solutions based more or less on open systems. Examples are press control systems
and mailroom equipment.
The last island of isolation is the
distribution area, but it is only a matter of years before trucks and carriers
can be tracked in real time at a reasonable price. The telecom industry can
provide wireless services and terminals already, but at the moment the costs
might not be justified.
Altogether, the development of
high-performance information technology means new conditions for newspaper
publishing. One consequence is the hard competition from substitute
products and services that draw attention from readers and advertisers with
reduced margins as a result. But the same technology can also be used to make
the production less resource consuming and more flexible and to support improved
quality of the products, as well as large productivity improvements.
The present infrastructure in
terms of networks, databases and computers is an important tool in order to
obtain automation, better control and a more flexible production. The openness
of the systems can be used to bridge the system islands and to enable
inter-system communication on a business-wide level (see Fig. 1).

Fig. 1 An example of dynamic information changing on a day-to-day or even
minute-to-minute level in newspaper operations. Many of the organizational
islands are also islands in terms of technology.
click to enlarge
image
But is there really a need for new information technology systems? Can newspaper
operations be more competitive and profitable through use of more information
technology? The answer is probably yes in most cases. The IT systems used today
are often islands of automation and to bridge the system islands, costly manual
routines and slack in terms of time buffers are used to be able to manage the
different deadlines. The potential savings are substantial if the information
management is automated on a business-wide level, enabling increased utilization
of production resources, reduction of manual routines and elimination of slack.
Large cost savings can be obtained 5 percent to 10 percent productivity
improvements in the area of production and distribution have been realized.
A business-wide management system
can include functions for tracking, scheduling, control and analysis (see Fig.
2). The system collects and refines information from the different local systems
and serves the overall organization with information regarding schedules,
real-time status information, decision support and reports. Similar solutions,
such as supply chain management systems, are rapidly growing in many other
industries boosting their productivity.

Fig. 2 The concept of business-wide
management systems.
IfraTrack 3.0: XML-based
information exchange
The technical development and the
open systems have made inter-system communication less complicated. But still,
there is a need for a common structure with respect to terminology and
information exchange mechanisms.
Ifra (www.ifra.org) has developed
the IfraTrack recommendation a set of specifications specially designed to
support standardized information exchange between newspaper systems. The
IfraTrack recommendation supports information exchange on a business-wide level
and covers the main production stages from product planning and ad sales to
final delivery. The recommendation contains a newspaper product model; a process
model and a message format based on eXtensible Markup Language. IfraTrack is
object-oriented and a number of objects and their associated attributes are
defined. Additional objects, attributes and links can be added in a standardized
way.
The model includes a number of
critical process stages: production planning, ad production, page make-up,
prepress production, printing, mailroom operations, and distribution. Within
every process stage different activities are defined. The activities generate
output in terms of objects (ads, images, articles, pages, films, plates, copies,
etc.).
In the IfraTrack recommendation, a
number of newspaper production-related products, processes, object classes and
states have been defined. The state of an object is modified through processes.
The IfraTrack recommendation includes object definitions, semantics, syntax, and
suggested message exchange mechanisms.
The present version, IfraTrack 3.0,
is based on XML. The introduction of XML means that standard tools can be used
in order to validate and interpret the IfraTrack messages. The XML schemata also
make it possible to add functionality to IfraTrack 3.0 in a structured way (see
Fig. 3).

Fig. 3 An IfraTrack message according to
the latest XML-based 3.0 version. When starting to RIP the black separation of a
page a raster image processor supporting IfraTrack might send this message.
The IfraTrack recommendation is
coordinated with the JDF workflow. Job Definition Format is developed by a
number of large European graphic arts industry vendors. The objective is to make
JDF and IfraTrack compatible.
IfraTrack-based solutions
The people behind the Swedish
company Media Workflow Management AB have been pioneers in the field of
business-wide management systems for newspapers. In the early 1990s a research
group at the Royal Institute of Technology in Stockholm, Sweden, started to
develop prototypes of business-wide tracking systems for the newspaper industry.
The projects were carried out with support from a number of large Swedish
newspaper groups and the Swedish Newspaper Publishers Association. In 1997, the
group presented the worlds first completely IfraTrack-based prototype (see
Fig. 4). The prototype was installed in full operation at Östgöta
Correspondenten, a 67,000-daily regional newspaper in Linköping, Sweden.

Fig. 4 Tracking of page make-up, prepress
and printing in the MWM-system. The operations are monitored using one single
application. In this case six different local systems are sending IfraTrack-messages
in real-time.
MWM was formed in early 1998 by a
group of the former researchers and Östgöta Correspondenten. MWM, together
with the German company PPI, is one of the driving forces in the development of
IfraTrack-based solutions today. Many European newspaper vendors support
IfraTrack and can send IfraTrack messages from their systems. MWM has a
business-wide solution that can handle incoming messages from multiple local
systems. Besides the different standardized IfraTrack systems provided, many of
the new newspaper systems developed over the last couple of years have been
designed with support from the IfraTrack recommendation.
The MWM system is running at
multiple sites in the Nordic area. The system is mainly used by national and
regional newspaper and newspaper distribution companies. But IKEA, a furniture
company, is also using the MWM system for the production of the IKEA catalog
one of the worlds largest printed publications with a circulation exceeding
100 million copies and a large number of editions.
The technical platform of the MWM
system is similar to many modern Internet-based solutions and includes the
following features:
Three-tiered database,
object-server and browser or client applications
Java-based
Modular design
Platform independent
TCP/IP communication
IfraTrack-based information
exchange
Web, e-mail and hardcopy reports
The workflow management can cover
activities in several different companies involved in the process, including:
One or several publishing houses
and subcontractors (circulation, advertising, editorial, prepress)
One or several production plants
(prepress, printing, postpress, loading)
One or several distribution
companies (transportation, delivery)
Besides the tracking of the digital
processes in prepress and production plants, the system can also visualize the
workflow of the distribution. The MWM system does not replace any local systems,
but automates the manual work and provides business-wide status and decision
support information in real time. Through use of one single Web or client
application the production can be monitored from product planning to delivery
from any computer with access to the network.
In the data warehouse of the system,
data covering product, production, and distribution is stored and used for
automatic report generation and in-depth analyses.
MWM has, together with the Swedish
telecom company Ericsson, integrated the MWM system with a number of mobile
networks in Sweden in order to provide mobile messaging to and from truck
drivers and carriers hired by four of the largest newspaper distribution
companies in the country.

Fig. 5 The MWM system at Gothenburgs-Post, a 270,000-daily morning
newspaper.
The customers of MWM are in general
extremely satisfied with their new business-wide systems. At this stage the
installations normally have been phased. A typical installation starts with
product planning and prepress tracking and is then extended with interface to
front-end systems, press and mailroom systems, and distribution systems. The
largest installation at this time is Gothenburgs-Post (daily, 270,000) in Sweden
(see Fig. 5). Many more installations will be carried out over the next six
months.
Dr. Johan Stenberg is the
president of MWM Media Workflow Management AB of Stockholm, Sweden. He started
his career in 1988 at the Bonnier Group, one of Scandinavias leading
publishers. In 1991, he earned a Master of Science in Graphic Arts Technology,
and in 1997 he published the doctoral thesis Global Production Management in
Newspaper Production and Distribution Coordination of Products, Processes
and Resources. He has been working in the newspaper industry since the early
1990s. MWM (www.mwm.se) supplies consultancy services and advanced IT systems to
help newspapers identify and implement improvements for their businesses.
Stenberg can be reached at +46 86.51.60.52 or via e-mail at johan.stenberg@mwm.se.
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