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Focus
on
Weeklies
Don't force the (Web) issue
by Rob Carrigan
With the implosion of
the dot.com industry and what at first glance appears to be an overbuilding of
bandwidth in the telecommunications sector, it seems like as good a time as any
to kick the newspaper/Internet business. Kick it while it is down.
I have wanted to take
a shot for awhile but was afraid to. Since America Online became big enough to
acquire Time-Warner, and generally before, the Internet has been forecast as the
eventual resting place of most newspaper endeavors and publishers have scrambled
to put together a “presence.”
If you didn’t have a
strong Internet offering to complement your ink on paper, you were considered a
dinosaur, a fool or both. Many publishers saw their future role as content
owners and developers. Companies that wanted to help newspapers build and host
Web sites called daily to pitch their services. In many cases, sites were built
out of fear of being passed by — rather than any particularly good business
model. Resources that were badly needed elsewhere were diverted from the core
products.
Now the pendulum
swings back in the other direction. If the question is Internet-related, the
answer is “no.”
Both approaches are
wrong.
The first step for
publishers looking at branching out into the Internet, is to realize that it is
a completely different business. It should be treated as such. The business
model is different (or it should be), the sales pitch is different (or it should
be), the sales force is different (or it should be) — everything is different.
Some folks have been
around small newspapers long enough to see some interesting business
combinations with the local paper. Printing job shops, office supplies and copy
services are the popular ones, but all of us have probably noticed the
occasional anomaly.
But usually, upon
close examination of the business and the owners of the business, those
combinations made some kind of weird sense. The models worked and they were not
forced. The owners of those odd combinations somehow knew when the two or more
businesses needed to be separate, and when a little overlap was OK.
The newspaper/Internet
content provider combination can work too, if it is not forced. But don’t try
to slap the model from one business on to the other. In a tourist town, you may
do pretty well selling advertisements for a countertopped tabloid but find there
is real money to be made in taking a reservations commission from the local
hotels and restaurants through your Web site. You may find you sell a tremendous
amount of local sports or brewery hats, mugs, shirts and other products through
your e-tail site, at a hefty profit, but most of your clients first saw your
aggressive print campaign in the local paper, your paper.
But you might get
killed trying to sell a Web banner advertisement with a two-column-by-2-inch
display ad. Your sales rep may be excellent with print but not have a clue with
electronic media or visa-versa.
But the reason for the
combination of two or more businesses is because that combination makes sense.
Just because everyone else has a Web site, it is not necessarily a good reason
for you to have one.
Rob Carrigan
specializes in prepress systems for weekly newspapers. He is the publisher of
the Ute Pass Courier in Woodland Park, the Gold Rush in Cripple Creek, and the
Pikes Peak Journal in Manitou Springs, all Westward Communications Inc. weeklies
in Colorado. He can be reached via e-mail at RCarrigan@aol.com.
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